Frequently Asked Questions
Everything you need to know about your Cream Co. skincare journey.
Are Cream Co. products suitable for sensitive skin?
Yes, our formulations are dermatologist-tested and designed with gentle, non-irritating ingredients specifically to support sensitive skin barriers.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return it for a full refund or exchange, provided the product is at least half full.
Are your products vegan and cruelty-free?
Absolutely. Cream Co. is committed to ethical beauty; we never test on animals and all our ingredients are 100% plant-based.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout experience.
Can I change my order after it has been placed?
Since we strive for fast shipping, orders are processed quickly. Please contact our support team within 1 hour of purchase to request any modifications.